London Loft Family Reviews: Honest Opinions from OUr clients

 
 
 
 
  
 
Excellent5.014 reviews
 
5.0
 
Excellent14 reviews
 
 Write a review 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Komal Vyas 
 
9 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Dear London Loft Family Team,

I would like to express my sincere thanks to you and the entire team for all your hard work throughout our loft conversion project. We are absolutely delighted with the finished result and truly appreciate the professionalism, craftsmanship, and support we received from start to finish.

A special thank you goes to Scott, whose advice, guidance, and patience at the very beginning of the process gave us the confidence to move forward with the project. His expertise and support during the planning stage were invaluable, and he made what initially felt like a daunting process feel straightforward and manageable.

I would also like to extend my heartfelt thanks to Kristi and his team for their exceptional workmanship, dedication, and attention to detail throughout the build. Their professionalism, pride in their work, and commitment to delivering such a high standard were evident every step of the way. It has been a pleasure having them work on our home.

Finally, a sincere thank you to Rob for his outstanding support, excellent communication, and responsiveness throughout the project. Knowing he was always available to answer questions, provide updates, and offer reassurance made the entire experience so much smoother and gave us real peace of mind.

From our very first meeting through to completion, the whole team has been fantastic to work with. It is clear that everyone at London Loft Family takes great pride in delivering quality workmanship and excellent customer service, and that has certainly been reflected in our experience.

I will be delighted to leave a Google review and share our positive experience. I will certainly keep London Loft Family in mind for any future projects and would have no hesitation in recommending your company to friends and family.

Lastly, thank you so much for the beautiful flowers and chocolates we received today. It was such a thoughtful and generous gesture, and a lovely way to mark the completion of our project. We were genuinely touched by your kindness.

Thank you once again to everyone involved. We wish you and the entire team at London Loft Family every success for the future, and we hope our paths cross again.

With our very best wishes and sincere thanks.

Komal & Shams
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Nahid Toubia 
 
19 June 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I found London Loft Family on a Google search with no personal references. From the honest and professional experience with their sales person I decided to go with them. The work started in mid-February 2026 and ended mid-June 2026. My experience with the company was exemplary. They scheduled and delivered work on time, they were transparent about costs whether in the initial contracted budget or the add ons when necessary. The quality of the work was very good and the communication and accomodation of our specifications were well recieved. While it is never easy to have major work done while living in the house the specialist teams of workers were polite, respectful and always starting promptly at 8:30 and finishing at 4:00.
The management of the project was done through a WhatsApp group led by Rob who was realy excellent, always contactable, and responded to daily questions or requests immediately
I absolutely recommend LLF as a specialist company in loft rennovation.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Peter Barrett 
 
22 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
A very efficient company job ran smoothly and any minor issues were dealt with promptly and a very pleasant and helpful site workers was a pleasure doing business with the team 👍👏👏
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Rebecca Richards 
 
4 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Really excellent experience from start to finish. We had a loft extension built and bathroom remodelled. The management team had some great ideas, and communicated clearly about timelines. The build team were very friendly, efficient, considerate and so hard working. We were amazed at how quickly it all happened. The office and project manager were responsive and solutions focussed. There were no hidden extra costs and they supported well with all the associated paperwork and legislation. The extension looks great now it's finished. Would highly recommend London Loft Family to friends and family.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Max Sizeland 
 
14 October 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
We could not recommend them enough. Fredy and the team are professional, kind, and attentive. We had a brilliant experience and are incredibly happy with our loft. They have done a terrific job.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lorna Misra 
 
8 June 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Absolutely delighted with our new loft. The builders were polite, professional and helpful. There was clear communication throughout and all completed to given deadlines. Our neighbours also complemented the builders on how clean and respectful they were!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Pete Sanna 
 
31 March 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Fredy and the London Loft Family team were incredible, from the beginning of the quoting process to the final completion of work.
The work was completed to an incredible high standard and finish, and I’m someone who notices and pays close attention to the finer details.
I felt their quote was fair, and I never felt like they were trying to pile on the costs, even when unexpected additions occurred (which is to be expected when you’re renovating a 200 year-old Victorian Terrace House).
They’ve upheld their warranty and never complained or quibbled about coming back to patch little snagging issues.
What's more, they’re all such lovely and personable people. I can’t recommend them enough.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Alison 
 
21 December 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
The team at London Loft Family are fantastic!  From Lauren and Rob in the office to the team on the ground.  They were all amazing and we are so happy with the completed project.  Taras and Xhiri worked efficiently and made great suggestions throughout.  We really appreciated their professionalism and advice.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jonathan Deane 
 
29 November 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
LLF are fantastic builders and we couldn’t recommend them enough. Thank you Fredy and  the team for all your hard work on our project!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Shakeel Butt 
 
30 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service. Reliable and trustworthy.